As first-time homebuyers, we needed someone who would walk us through each step of the process and deal with all of our anxious ways as we embarked on one of the biggest purchases of our lives. Felicia did all of this and MORE, putting in countless hours of work both before and after our offer got accepted. She was always happily willing to assist wherever she could to make sure the transaction went smoothly. Her personality is the best too, making her a joy to work with. Ten stars!!!